diff --git a/.github/custom-dictionary.txt b/.github/custom-dictionary.txt index c30cc2f..35f9da6 100644 --- a/.github/custom-dictionary.txt +++ b/.github/custom-dictionary.txt @@ -49,4 +49,6 @@ Webhook Webhooks XP Yagpdb -Hella \ No newline at end of file +Hella +AES +GCM \ No newline at end of file diff --git a/docs/privacy-policy.md b/docs/privacy-policy.md index 19d3b4d..3e9bab1 100644 --- a/docs/privacy-policy.md +++ b/docs/privacy-policy.md @@ -12,7 +12,7 @@ We may update this Privacy Policy from time to time. Changes in our Privacy Poli ### PRIVACY STATEMENT -We respect the privacy of your information. We provide this explanation about our information practices as a show of our commitment to protect your privacy. This policy describes the types of information we may collect from you or that you may provide when using PixxieBot or servers where PixxieBot is present and our practices for collecting, using, maintaining, protecting and disclosing that information. +We respect the privacy of your information. We provide this explanation about our information practices as a show of our commitment to protect your privacy and in the interests of full transparency. This policy describes the types of information we may collect from you or that you may provide when using PixxieBot or Discord servers where PixxieBot is present and our practices for collecting, using, maintaining, protecting and disclosing that information. This policy applies to information we collect: @@ -39,7 +39,7 @@ Please read this policy carefully to understand our policies and practices regar ### THE INFORMATION WE COLLECT AND HOW WE COLLECT IT -**Personally Identifiable Information**. At our website, we only collect personally identifiable information from individuals that they provide to us voluntarily. This means we do not require you to register or provide information to us in order to view our website. Our bot only gathers personally identifiable data through interactions with the bot. This information is necessary to make our game features work and helps us provide a better user experience for all PixxieBot users. +**Personally Identifiable Information**. At our website, we only collect personally identifiable information from individuals that they provide to us voluntarily. This means we do not require you to register or provide information to us in order to view our website. Our bot only gathers personally identifiable data through interactions with the bot. This information is necessary to make our features work and helps us provide a better user experience for all PixxieBot users. The information we always collect when you use a PixxieBot command is: @@ -66,12 +66,18 @@ The information we collect when you vote for PixxieBot on third-party website To - Your [Discord ID](https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID-) (for example: `491002268401926145`). - The date and time at which you voted for the bot. -Additional information we have access to when you subscribe to PixxieBot Premium is: +Additional information which you provide to third-party services which we have access to when you subscribe to PixxieBot Premium or purchase a PixxieBot Premium gift is: -- The last 4 digits of your card number. +- The last 4 digits of your card number OR PayPal email ID depending on your payment method. - The email address associated with your Discord account. -This information and all information relevant to your Premium subscription is not stored on our servers and is handled and managed by third-party services [Stripe](https://stripe.com) and [Chargebee](https://chargebee.com). +This information and all information relevant to Premium is not stored on our servers and is handled and managed by third-party services [Stripe](https://stripe.com) and [Chargebee](https://chargebee.com). + +For premium gifts, we store the purchaser's email and the email address of the user who redeems the gift in our database. We encrypt these email addresses and any other personally identifiable information before storing them in our databases. + +{% hint style="info" %} +To protect your identity and your data, we avoid storing personally identifiable information where possible. Personal information we do store is **NEVER** stored in plain text in our databases. Any such information is encrypted at rest using AES-256-GCM encryption before being stored in our database. Encryption keys are stored separately from the encrypted data, behind a separate layer of authentication, on a separate server, via a separate hosting provider in a different country. All data is stored in the European Union. +{% endhint %} **Non-Personally Identifiable Information**. Through our website, we may automatically collect certain technical information from your computer such as your Internet service provider, your IP address, your browser type, your operating system, the pages viewed, the pages viewed immediately before and after accessing the website, and the search terms entered to get to our site. This information allows us to improve and customise our services. We and our service providers may collect this information using "[cookies](https://en.wikipedia.org/wiki/HTTP_cookie)" or similar technologies. diff --git a/docs/terms-of-use.md b/docs/terms-of-use.md index 90d23f8..4ac66ef 100644 --- a/docs/terms-of-use.md +++ b/docs/terms-of-use.md @@ -1,6 +1,6 @@ # Terms of Use -Pixxies Design LTD ("us" or "we" or "our") owns and operates the PixxieBot pixx.ie site ("Site") and the PixxieBot Discord Bot ("Bot"). The following Terms of Use (“TOU”) govern your use of the Site and the Bot. Other sites or content owned or controlled by PixxieBot may have their own terms of use and should be reviewed. +Pixxies Design LTD ("us" or "we" or "our" or "the Company") owns and operates the PixxieBot pixx.ie site ("Site") and the PixxieBot Discord Bot ("Bot"). The following Terms of Use (“TOU”) govern your use of the Site and the Bot. Other sites or content owned or controlled by PixxieBot may have their own terms of use and should be reviewed. PixxieBot may also offer promotions, contests, services, or features that have their own terms of use or rules, and to the extent any portion of those special terms conflict with these TOU, the special terms will govern for that specific portion. @@ -10,9 +10,11 @@ PixxieBot is not affiliated with [Discord](https://discord.com/), Cancer Researc ### PIXXIEBOT +PixxieBot™ is a registered trademark of Pixxies Design LTD by the Intellectual Property Office of Ireland. + The purpose of PixxieBot is to provide Discord channels with fun and factual commands, helping you build activity on your Discord server and create a community. -The information supplied by PixxieBot is provided for entertainment and informational purposes only. You agree that you will only use PixxieBot, or data/information provided by it, for its intended purposes, and not for other commercial ventures without first seeking approval from PixxieBot. +The information supplied by PixxieBot is provided for entertainment purposes only. You agree that you will only use PixxieBot, or data/information provided by it, for its intended purposes, and not for other commercial ventures without first seeking approval from PixxieBot. By using PixxieBot, you may need to interact with other users. You are solely responsible for any such interaction and agree to do so in a manner that is legal, respectable, and consistent with these TOU. PixxieBot is not responsible for the conduct of any other user who may interact with you, regardless of whether or not it is done through interactions with the bot by another user or through PixxieBot's own Discord server. @@ -26,10 +28,12 @@ PixxieBot does not warrant or guarantee the accuracy, completeness, timeliness, ### REFUNDS -PixxieBot does not offer any refunds for Premium subscriptions after the first 7 days of contracting a Premium subscription. Upon subscribing, we offer a 7 day money-back guarantee, no questions asked. This 7 day period starts immediately at the time of your first payment, as recorded in our [Chargebee billing software](https://chargebee.com) and confirmed to you via email. Any refund requests made during that 7 day period will be honoured with no exceptions or extra conditions. To request a refund within the 7 days following your first Premium payment, simply reach out to our team through [our support server Discord](https://pixx.ie/support) or via email at [support@pixx.ie](mailto:support@pixx.ie) and provide your Discord account details as well as your refund request. Upon receiving your request we will respond in writing to confirm the cancellation and refund. We will cancel your subscription and issue a refund within 3 business days of receiving your request. Refunds are processed via Stripe and may take up to 7 - 10 business days to appear on your card statement depending on your bank. +PixxieBot does not offer any refunds for Premium subscriptions. Subscribing to PixxieBot Premium gives users instant access to premium services, therefore subscribers waive their rights to a refund in compliance with EU digital content and services law. Upon subscribing, we offer a good-faith 7 day money-back guarantee on demand, no questions asked. This 7 day period starts immediately at the time of your first payment, as recorded in our [Chargebee billing software](https://chargebee.com) and confirmed to you via email. Any refund requests made during that 7 day period will be honoured with no exceptions or extra conditions. To request a refund within the 7 days following your first Premium payment, simply reach out to our team through [our support server Discord](https://pixx.ie/support) or via email at [support@pixx.ie](mailto:support@pixx.ie) and provide your Discord account details as well as your refund request. Upon receiving your request we will respond in writing to confirm the cancellation and refund. We will cancel your subscription and issue a refund within 3 business days of receiving your request. Refunds are processed via Stripe or PayPal depending on the payment method the charge was made to, and may take up to 7 - 10 business days to appear on your card statement depending on your bank. If you would like to transfer your Premium subscription to another Discord server, or to another Discord account, there's no need to cancel. Please [contact us via Discord](https://pixx.ie/support). +For gift purchases we offer a 14 day withdrawal period in compliance with EU digital content and services law, until the gift is redeemed. Once a gift is redeemed the purchaser waives their right to a refund. If a gift is redeemed after the purchaser opens a refund request and before that request is processed by the Company, the purchase will no longer be eligible for refund. To request a refund within the 14 days following your purchase, simply reach out to our team through [our support server Discord](https://pixx.ie/support) or via email at [support@pixx.ie](mailto:support@pixx.ie) and provide your Discord account details as well as your refund request. Upon receiving your request we will respond in writing to confirm the cancellation and refund. We will revoke and annul the purchased gift and issue a refund within 3 business days of receiving your request. Refunds are processed via Stripe or PayPal depending on the payment method the charge was made to, and may take up to 7 - 10 business days to appear on your card statement depending on your bank. + ### TERMS OF USE CHANGES PixxieBot reserves the right to modify these TOU at any time without prior notice. You should visit the Site from time to time to review the current TOU. By using the Site subsequent to any modification of these TOU, you agree to be bound by such modification(s). PixxieBot does not represent that any of the Site content is completely accurate, and therefore any reliance on the Site and Bot is done at your own risk. @@ -107,7 +111,7 @@ GIVEN THAT SOME LOCATIONS DO NOT ALLOW FOR THE EXCLUSION OR LIMITATION OF LIABIL **GEOGRAPHIC LIMITATION** -PixxieBot operates from its headquarters in Ireland, hosting its web services through a third party provider in France. If you use the Site or the Bot outside Ireland or France, you are responsible for following your applicable local laws and determining, among other things, whether your use of the Site or Bot violates any of those local laws. By using the Site and Bot, you agree and acknowledge that information about you, including personally identifiable information, may be transmitted to and stored Ireland and/or France. +PixxieBot operates from its headquarters in Ireland, hosting its services through third party providers in the European Union. If you use the Site or the Bot outside Ireland or the European Union, you are responsible for following your applicable local laws and determining, among other things, whether your use of the Site or Bot violates any of those local laws. By using the Site and Bot, you agree and acknowledge that information about you, including personally identifiable information, may be transmitted to and stored in the European Union. **PRIVACY POLICY**