Support

Before asking questions or looking for some advice, make sure to check the following:

• Troubleshooting
• Frequently Asked Question (FAQ)

If the problem is not covered there, post the question to the mailing list: groups.google.com/d/forum/phantomjs.

Things to remember when you ask a question:

• Search the archive before you ask a question. A similar discussion might have taken place before.

• Provide detailed information, e.g. operating system (and its version), PhantomJS version, test script, etc.

Something less technical but also related:

• We offer our help on a voluntary basis, you can't expect us to be 100% at your disposal. Be patient, no need to insist on the "urgency". If you need a faster solution, find a nearby consultant and get professional support.

• We love to grow our community, and thus we like to help the beginners. After all, every expert was a beginner at some point in his lifetime. However, nobody likes lazy beginners. Thus, if you face a problem, try to analyze and solve it yourself first before asking for help.

• PhantomJS is a big project, you must be willing to spend your time and effort to learn it. Remember, you can not become a Grand Master just by skimming some chess learning book (unless you are Chuck Norris).

Last but not least, please use the mailing-list for support questions and refrain from asking PhantomJS contributors/developers directly.