Labels

Prod-Impact: S0-S2 impact for a customer in production. Worked first

Internal development work: recurring toil, debt and hygiene. Worked second

Customer operations work: recurring toil and customer-visible hygiene

New features not required by any Group 1 or 2 issue. Worked last

Unplanned, one-off work

Waiting on an external party, a linked issue or a scheduled window (see comment)

Something isn't working

Regular planned development work, part of a strict prioritized upstream kanban cycle

Improvements or additions to documentation

This issue or pull request already exists

New feature or request

Good for newcomers

Extra attention is needed

This doesn't seem right

Missing Group, P or S. Triage before picking up any work

Feature started ahead of open Group 1/2 work with maintainer approval (see comment)

Priority 0: all customers affected (2a: every change)

Priority 1: most customers affected (2a: weekly)

Priority 2: a distinct subset of customers affected (2a: per release or monthly)

Priority 3: one or a handful of customers affected (2a: rarely)

Further information is requested

Severity 0: data loss, data corruption, incorrect results (2a: internal data loss)

Severity 1: cannot use the system or a core function, no workaround (2a: blocks dev)

Severity 2: function impaired or degraded, a workaround exists

Severity 3: cosmetic or negligible

This will not be worked on