fix(cc-widgets): bump SDK for EP-DN blind transfer fix (CAI-8329) - #732
fix(cc-widgets): bump SDK for EP-DN blind transfer fix (CAI-8329)#732akulakum wants to merge 1 commit into
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| }, | ||
| "dependencies": { | ||
| "@webex/contact-center": "3.12.0-next.87", | ||
| "@webex/contact-center": "3.12.0-next.96", |
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Update the store spec for the SDK bump
This changes the installed SDK to 3.12.0-next.96, but the canonical store spec still documents 3.12.0-next.82 in both its Stack and Requires sections (store-spec.md:47,86). Update those claims in this commit so consumers and reviewers do not rely on an obsolete SDK boundary.
AGENTS.md reference: AGENTS.md:L68-L68
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COMPLETES https://jira-eng-sjc12.cisco.com/jira/browse/CAI-8329
This pull request addresses
Customers reported that blind transfer remains enabled when Agent 1 merges an EP-DN consult into conference before Agent 2 accepts. Performing blind transfer in that state can leave Agent 2 stuck ringing (production issue, 17+ hours).
The SDK fix is already merged in webex-js-sdk#5121. CC widgets consume transfer/consult visibility from SDK
uiControlsvia the MobX store — no widget-layer logic change is required for this defect. This PR bumps the linked@webex/contact-centerSDK version so cc-widgets consumers pick up the corrected UI control computation.Repro flow (Agent 1):
by making the following changes
@webex/contact-centerin@webex/cc-storefrom3.12.0-next.87→3.12.0-next.96(includes SDK PR #5121)yarn.lockfor the dependency updateSDK behavior consumed by widgets (no cc-components / cc-task code changes):
main.transferwhen EP-DN consult is merged to conference before a second agent joins mainRelated SDK PR: webex/webex-js-sdk#5121
Change Type
The following scenarios were tested
Automated
yarn workspace @webex/cc-store test:unit(pending CI)yarn test:cc-widgets(pending CI)Manual (EP-DN consult → merge before Agent 2 accepts) — to verify after Amplify deploy
The GAI Coding Policy And Copyright Annotation Best Practices
Checklist before merging
Make sure to have followed the contributing guidelines before submitting.